Frequently asked Questions
We know getting into working with a new agency can be tough to navigate, whether that’s for social media management, photography or video production. Understanding your goals and tackling a new project isn’t always straight forward, so hopefully some of these FAQs will help to get you started.
Also, don’t forget, there’s always our blog for good inspiration and a great starting point.
1. What types of videos do you produce?
We specialise in a wide range of video content, including but not limited to:
- Branded content
- Corporate videos
- Commercial advertisements
- Social media content
- Event coverage
- Training videos
- Documentary-style storytelling
2. What is your production process like?
Our production process is collaborative and tailored to each client’s needs. It typically involves the following stages:
- Discovery and Planning: We work closely with you to understand your goals, target audience, and key messages.
- Pre-production: This phase involves scripting, storyboarding, casting, location scouting, and other preparations.
- Production: Our experienced team handles filming, directing, and capturing the footage according to the established plan.
- Post-production: We edit the footage, add graphics and animations, incorporate music and sound effects, and fine-tune the final product.
- Delivery: Upon completion, we deliver the video in your preferred format and assist with distribution if needed.
3. How long does it take to complete a video project?
The timeline varies depending on the complexity and scope of the project. We strive to deliver high-quality results efficiently, and we’ll provide you with a realistic timeline during the planning stage.
4. What sets your agency apart from others?
At Furl, we pride ourselves on our creativity, professionalism, and commitment to excellence. Our team consists of talented professionals with diverse backgrounds in video production, marketing, and storytelling. We prioritise client satisfaction and strive to exceed expectations with every project we undertake.
5. Can you work with our budget?
We understand that every client has unique budgetary constraints, and we’re dedicated to finding solutions that align with your financial parameters. Our team will work with you to develop a customised plan that maximises the value of your investment.
6. Do you offer additional services such as video marketing and distribution?
Yes, we offer comprehensive video marketing services to help you maximise the impact of your video content. From developing a distribution strategy to optimizing videos for different platforms, we’ll support you every step of the way to ensure your message reaches the right audience.
7. How do we get started?
Getting started is easy! Simply reach out to our team via phone or email, and we’ll schedule a consultation to discuss your project in detail. Whether you have a clear vision in mind or need assistance refining your ideas, we’re here to help bring your vision to life.
1. What social media platforms do you manage?
We specialise in managing a variety of social media platforms, including but not limited to:
- YouTube
- TikTok
- Snapchat
2. What services do you offer as part of your social media management packages?
Our social media management services are comprehensive and tailored to meet your specific needs. They may include:
- Content creation: We develop engaging and relevant content, including posts, images, videos, and stories, optimised for each platform.
- Community management: We monitor your social media channels, respond to comments and messages, and engage with your audience to foster meaningful connections.
- Analytics and reporting: We provide regular performance reports, analyse key metrics, and make data-driven recommendations to optimise your social media strategy.
- Paid advertising: We can create and manage targeted advertising campaigns to increase brand awareness, drive traffic, and generate leads or sales.
- Influencer partnerships: We identify and collaborate with influencers and brand ambassadors to expand your reach and enhance your social media presence.
3. How do you ensure that our brand voice is maintained across social media platforms?
We understand the importance of consistency in brand messaging. Our team works closely with you to understand your brand identity, values, and tone of voice. We develop a detailed style guide to ensure that all content published on your social media channels aligns with your brand guidelines.
4. Can you help us grow our social media following?
Yes, we employ various strategies to help you grow your social media following organically. These may include creating engaging content, leveraging hashtags and trends, running contests and giveaways, and engaging with relevant communities and influencers.
5. How do you measure the success of social media campaigns?
We use a combination of key performance indicators (KPIs) to measure the success of social media campaigns, including metrics such as engagement rate, reach, impressions, click-through rate (CTR), conversions, and return on investment (ROI). We provide regular reports that outline campaign performance and insights.
6. Do you offer social media advertising services?
Yes, we offer social media advertising services to help you reach your target audience effectively. We can create and manage advertising campaigns across various platforms, ensuring that your ads are optimised for maximum impact and ROI.
7. How do we get started with your social media management services?
To get started, simply reach out to our team via phone or email, and we’ll schedule a consultation to discuss your social media goals and objectives. Whether you’re looking to increase brand awareness, drive website traffic, or generate leads, we’ll work with you to develop a customised strategy that delivers results.
1. What types of photography services do you offer?
We offer a wide range of photography services to cater to various needs and occasions, including but not limited to:
- Corporate photography
- Portrait photography
- Event photography (e.g., weddings, parties, conferences)
- Product photography
- Real estate photography
- Fashion photography
- Food photography
- Landscape and travel photography
2. What is your photography style?
Our photography style is versatile and adaptable, tailored to suit the unique requirements of each client and project. Whether you prefer traditional, candid, documentary, or artistic styles, we’ll work with you to capture images that reflect your vision and brand identity.
3. What equipment do you use?
We use professional-grade equipment, including high-resolution cameras, lenses, lighting, and editing software, to ensure the highest quality results for our clients. Our photographers are skilled in utilizing the latest technology and techniques to achieve stunning images.
4. Do you offer photo editing and retouching services?
Yes, we provide comprehensive photo editing and retouching services to enhance the visual appeal of your images. From color correction and exposure adjustments to skin retouching and background removal, we’ll ensure that your photos look polished and professional.
5. Can you accommodate specific location or studio requests?
Absolutely! Whether you prefer on-location shoots at a specific outdoor or indoor location or studio sessions in a controlled environment, we’re flexible and adaptable to accommodate your preferences.
6. How long does it take to receive the final edited photos?
The turnaround time for receiving the final edited photos depends on the scope and complexity of the project. We’ll provide you with a timeline during the initial consultation, and we’ll strive to deliver the edited photos promptly while maintaining the highest quality standards.
7. How do we book photography services?
Booking our photography services is easy! Simply reach out to our team via phone or email to discuss your photography needs and schedule a session. We’ll work closely with you to understand your requirements and ensure that we capture the images you envision.
Have a project in mind?
No matter the size of the project you want to embark on we’re here to help you navigate content creation and content implementation, allowing you to build your brand and online presence.
Reach out to us if you want to find out how we can help with your next project.
